Details: Security Clearance: Public TrustREQUIREDCustomer service experience, particularly by telephone.Experience with medical records and privacy legal requirements pertaining to health information. Paralegal experience. DESCRIPTIONParalegal -- Intake Center and Response; Intake Paralegal for a large government agency. Specific Duties and Responsibilities:The successful candidate will be responsible for intake of, response to, and initial resolution of requests from members of the general public. Issues concerning the HIPAA statute and health information privacy will predominate, but subject matter may vary. Key competencies: customer service experience in all media, particularly by telephone; experience with medical records and privacy legal requirements pertaining to health information. Knowledge of the Health Insurance Portability and Accountability Act (HIPAA) Act of 1996 and ability to use this knowledge in performing tasking is desired. Competitive salary, benefits and opportunity.Qualifications:Bachelor's degree preferredParalegal experience, especially in a health law Telephone customer service experienceExceptional attention to detail Ability to work as part of a team Experience with medical terminology in a hospital, health insurance company or medical office environment.Strong computer skills including word processing, database, spreadsheet and use of the internet Strong interpersonal, organization, communication, and customer service skills a must Ability to work independently, under pressure, prioritize and to handle multiple tasks simultaneously.Knowledge of diverse groups, working with a multicultural workforce; sensitivity in human interactions.
No comments:
Post a Comment